Help Center

Welcome to the Lauchify Help Center

Our goal is to make it easy for you to find answers, support, and guidance regarding our services and digital products. Whether you’re a client or a visitor, this Help Center will help you navigate Lauchify more effectively.

1. Getting Started

About Lauchify

Lauchify is a Maharashtra-based web development studio offering:

  • Shopify Development – Custom stores, theme work, and theme reselling

  • WordPress & PHP Solutions – Blogs, business websites, corporate platforms

  • Custom Web Development – Tools, dashboards, integrations, and advanced features

Since 2025, we have helped brands grow online with efficient, scalable, and modern web solutions.

How to Get Started

  1. Contact us through email or form

  2. Discuss your project goals

  3. Receive a detailed proposal

  4. Begin development

  5. Launch with support and guidance

2. Services FAQs

Shopify Development

Q: Do you create Shopify themes?
A: Yes, along with reselling licensed premium themes.

Q: Can you integrate apps?
A: Yes, both Shopify-native and third-party apps.

Q: Do you provide support post-launch?
A: Yes, we offer continuous maintenance.

PHP / WordPress Solutions

Q: What type of PHP or WP sites do you build?
A: Blogs, corporate sites, landing pages, e-commerce, and custom tools.

Q: Do you provide maintenance?
A: Yes—updates, backups, security, and performance checks.

Web Templates

Q: What type of custom templates do you offer?
A: Dashboards, tools, UI components, business modules, and more.

Q: Can you integrate APIs?
A: Yes, we specialize in API integration.

3. Account & Billing

Q: How do I create an account?
A: Contact us and we’ll set one up for you.

Q: What payment methods do you accept?
A: UPI, bank transfers, and agreed digital payment methods.

Q: Can I get an invoice?
A: Yes, invoices are provided for all services.

4. Technical Support

Q: How do I report an issue?
A: Email or WhatsApp us with details and screenshots.

Q: Do you provide emergency support?
A: Yes, urgent issues are prioritized.

Q: How long does it take to resolve?
A: Depends on complexity, but we respond quickly.

5. Theme Resale Support

Q: Are resold themes customizable?
A: Yes, and we can help with customization.

Q: Are your themes properly licensed?
A: Yes, all themes come with valid licensing.

6. Contact & Support

Email: lauchifyhelpdesk@gmail.com
WhatsApp Support: +91 7276139835
Contact Form: [Add link]
Phone Support: Not available currently

7. Helpful Resources

  • Blog & Tutorials

  • Setup Guides

  • Knowledge Base

✅ 3. Updated Report a Problem – Lauchify (Improved Version)

Report a Problem

If you’re experiencing an issue with our websites, themes, or services, this page explains how to report the problem so we can assist you as quickly as possible.

Types of Problems You Can Report

  • Website errors or broken functionality

  • Shopify or WordPress theme issues

  • Billing or account problems

  • Technical bugs or glitches

  • Content or copyright concerns

Information to Include

To help us resolve your problem faster, provide:

  • Your name and contact details

  • Website or project name

  • Clear description of the issue

  • Screenshots or videos

  • Priority level (Urgent / High / Medium / Low)

Submit Your Problem

You can report issues through:

Email: lauchifyhelpdesk@gmail.com
WhatsApp Support: +91 7276139835
Contact Form: [Add link]
Phone Support: Not currently available

What Happens Next

Once we receive your report:

  1. We acknowledge it within 24 hours

  2. Investigate the cause

  3. Provide updates and timeline

  4. Deliver a fix or instructions

Tips for Faster Resolution

  • Include as many details as possible

  • Provide screenshots or screen recordings

  • Mention any recent updates or changes

  • Keep your WhatsApp/email accessible

Our Commitment

Based in Maharashtra, our small and dedicated team ensures your concerns are handled personally and quickly. Every reported issue is important to us, and we work to resolve it with efficiency and care.

If you want, I can also provide:
✔ Website-ready HTML format
✔ Short versions for your footer
✔ Button/text layout for your UI
✔ SEO-optimized versions